General information
At Nityagni, we Conduct trainings, Workshops, Event bookings and various vedic and religious charity activities. Refund requests are taken place abiding by a set of terms and conditions. For Events, Puja services, we deliver prasadam depending on the event type. We request all subscribers to go through below policy terms.
Cancellation Policy:
- Customers can put the cancellation request for a selected service within 5 days of payment/comfirmation.
- No cancellation is applicable for the services offered with discounts/offers.
- A service considered as CANCEL if the payment is not received within the said time duration.
Refund Policy:
- Refund policy differes from one service to other.
- A refund would not be entertained for the trainings / event bookings / workshops already completed.
- No refund will be applicable in case, service gets canceled due to any violation of terms in the service agreement.
- Refund for Donations can be raised within 3 days of the payment / confirmation.
Shipping Policy:
- Shipping is allowed only within India. Hence, we don’t ship Prasadam to foriegn residances.
- However, an Indian shipping address can be opted for certain events and puja services.
- Nityagni may consider to ship again, incase of damage / delay / return of prasadam deliveries for case to case.
Refund Mode & Duration:
- Refund will be made to the same account from which payment is made, no other modes accepted.
- Refund will be done within 7-10 working days from the cancellation date.